Overview
If your 2024 Toyota Tundra keeps going back to the shop for the same issue, New Jersey’s Lemon Law may give you a refund or replacement .
The law focuses on repeat repairs and days out of service within the first 24 months/24,000 miles. It doesn’t matter whether the problem is engine, turbo/hybrid, drivetrain, braking, electrical, or a recall fix that won’t stick—what matters is the repair history.
Do You Qualify?
- Timing: The defect first appeared and was reported for repair within 24 months or 24,000 miles (whichever comes first) from delivery.
- Repeat repairs or downtime: Either 3+ attempts for the same issue, 1 attempt for a serious safety defect (likely to cause death or serious injury), or the truck was out of service 20+ cumulative days for repairs.
- Substantial problem: The defect substantially impairs use, value, or safety (not normal wear, abuse, or unauthorized mods).
- Covered vehicle: New (or demo) 2024 Tundra purchased or leased in NJ . Lessees are covered.
- Warranty and dealer repairs: You gave a Toyota-authorized dealer a reasonable chance to fix the issue under warranty.
- Final opportunity notice: You send the manufacturer a certified letter giving a final chance to repair before making a Lemon Law claim.
- Paper trail: You have repair orders, invoices, and dates to show attempts and days out of service.
How NJ Law Applies
New Jersey’s New Car Lemon Law (N.J.S.A. 56:12-29 to 56:12-49) covers new vehicles with substantial defects reported in the first 24 months/24,000 miles . If the presumption is met (3 attempts, 1 serious safety attempt, or 20+ days out), you can demand a refund or comparable replacement .
A refund generally includes the purchase price (or paid lease amounts), tax, title, registration , and certain incidental costs like towing/rental, minus a reasonable use deduction based on miles driven before the first repair attempt. Loan payoff and lease termination are typically part of the remedy.
Before filing with the state, you are generally required to use a manufacturer dispute program if it’s certified in NJ (Toyota typically uses BBB AUTO LINE). You may also have rights under the Magnuson-Moss Warranty Act and NJ consumer protection laws, which can allow recovery of attorney’s fees if you win.
Step-by-Step: What to Do
- Step 1: Build your record and give the dealer chances to fix. Keep every repair order showing complaint, mileage, dates in/out, and results. Note each day the truck is unavailable, including parts delays.
- Step 2: Send a certified “final repair” letter to Toyota. Use the address in your warranty booklet. Include VIN, in‑service date, mileage, defect description, and repair history . State you’re invoking NJ Lemon Law and request a final repair within about 10 days of receipt. Follow any directions for the last attempt.
- Step 3: If the problem persists, pursue your remedy. Open a claim with BBB AUTO LINE (if required) and, if unresolved, file with the NJ Lemon Law Unit or consult a NJ lemon law attorney to seek a refund or replacement .
Common Mistakes to Avoid
- Waiting too long: Missing the 24 months/24,000 miles window to first report the defect weakens your case.
- No final notice: Failing to send a certified letter to Toyota for a final opportunity can derail a claim.
- Poor documentation: Leaving the dealer without a repair order or not tracking days out of service .
- Accepting a trade-in: Trading the truck before pursuing Lemon Law may erase leverage and value.
- Modifications: Aftermarket tunes/lifts that affect the defect can invite a warranty denial .
- Only calling, never writing: Phone calls don’t prove notice—use written, dated communications.
- Mixing issues: Track each defect separately to meet the “same issue” repair count.
What You Should Do Next
Gather all repair orders for your 2024 Tundra and list dates and mileage for each visit and every day out of service. If you meet (or are close to) the NJ thresholds, send a certified final-repair letter to Toyota immediately.
Then open a case with BBB AUTO LINE (if applicable) and consider contacting a NJ lemon law attorney . If the defect persists, file with the NJ Division of Consumer Affairs Lemon Law Unit to pursue a refund or replacement .