Overview

Key details to review

If your 2023 Lucid Air has repeated problems in New Jersey, you may have rights under the NJ New Car Lemon Law and warranty laws.

When a defect keeps your car from operating safely, reliably, or as promised—and repairs don’t fix it—NJ law can require a refund or replacement .

Do You Qualify?

  • Covered vehicle: A new passenger vehicle used mainly for personal/household use and purchased or leased in NJ (or registered here during the warranty period).
  • Timing window: The problem occurs and repair attempts happen within the first 2 years or 24,000 miles (whichever comes first).
  • Serious defect: A condition that substantially impairs use, value, or safety (e.g., charging failures, loss of power, braking/steering issues, persistent safety alerts, major software malfunctions).
  • Repair attempts: 3 or more repair attempts for the same defect , and the issue continues.
  • Days out of service: Or, the car is in the shop for 20+ cumulative days for warranty repairs (any combination of defects) within the 2-year/24,000-mile window.
  • Final chance to fix: You notify the manufacturer in writing (certified mail, return receipt) and allow one final repair attempt .
  • Authorized repairs: Repairs are performed by a manufacturer-authorized service center; you keep complete records.
  • No misuse/mods: The problem isn’t caused by abuse, neglect, accidents, or unauthorized modifications.

How NJ Law Applies

Under the NJ New Car Lemon Law (N.J.S.A. 56:12-29 et seq.), if the criteria are met, the consumer chooses either a comparable replacement vehicle or a refund .

The refund generally includes the purchase price, taxes, registration, and reasonable charges, minus a mileage offset based on miles driven before the first repair attempt. EV components (like the high-voltage battery, drive units, and software-controlled systems) are covered like other parts.

You may need to use a manufacturer dispute program first if it’s certified by NJ . Otherwise, you can file with the NJ Lemon Law Unit . Federal warranty law (Magnuson–Moss) can also provide remedies during the warranty period, including potential attorney’s fees.

Step-by-Step: What to Do

  • Schedule service with a Lucid-authorized facility for every occurrence.
  • Get a repair order each time listing the complaint, dates, mileage, and results. For over‑the‑air updates, ask the service center to open a warranty repair ticket tied to the issue.
  • Track days out of service (every calendar day the car is unavailable). A loaner does not stop the day count.
  • Check for recalls/TSBs at NHTSA.gov/recalls and mention them at service.
  • Send a certified letter, return receipt requested , to the manufacturer address in your warranty booklet or owner portal.
  • State the defect, repair history (dates/mileage), and that you are invoking the NJ Lemon Law and providing a final opportunity to repair .
  • Keep copies of the letter, mailing receipt, and green card (or USPS tracking).
  • If Lucid has an NJ‑certified program, use it. Otherwise, file with the NJ Lemon Law Unit (application and $50 filing fee).
  • Attach contracts, registration, all repair orders, timeline of days out of service, photos/videos, and your certified-mail proof.
  • Ask for your chosen remedy: refund or replacement . Consider a NJ lemon-law attorney; fees may be recoverable under warranty law.
  1. Step 1: Document and repair. Schedule service with a Lucid-authorized facility for every occurrence.
  2. Get a repair order each time listing the complaint, dates, mileage, and results. For over‑the‑air updates, ask the service center to open a warranty repair ticket tied to the issue.
  3. Track days out of service (every calendar day the car is unavailable). A loaner does not stop the day count.
  4. Check for recalls/TSBs at NHTSA.gov/recalls and mention them at service.
  5. Step 2: Send the certified Lemon Law notice. Send a certified letter, return receipt requested , to the manufacturer address in your warranty booklet or owner portal.
  6. State the defect, repair history (dates/mileage), and that you are invoking the NJ Lemon Law and providing a final opportunity to repair .
  7. Keep copies of the letter, mailing receipt, and green card (or USPS tracking).
  8. Step 3: File your claim if the defect persists. If Lucid has an NJ‑certified program, use it. Otherwise, file with the NJ Lemon Law Unit (application and $50 filing fee).
  9. Attach contracts, registration, all repair orders, timeline of days out of service, photos/videos, and your certified-mail proof.
  10. Ask for your chosen remedy: refund or replacement . Consider a NJ lemon-law attorney; fees may be recoverable under warranty law.

Common Mistakes to Avoid

  • Waiting too long: Missing the 2-year/24,000-mile window can sink a strong case.
  • No written notice: Skipping the certified final-repair letter often leads to denial.
  • Poor documentation: Not getting detailed repair orders for every visit (including OTA fixes) undermines proof.
  • Mixing issues: For the “3 attempts” path, ensure they’re for the same defect ; for the “20 days” path, count every repair day.
  • Unauthorized changes: Aftermarket hardware, tuning, or unsupported software changes can be blamed for the defect.
  • Relying on promises: Verbal assurances don’t replace formal notice and a filed claim.

What You Should Do Next

Gather your repair records, calculate your repair attempts/days out of service, and send a certified final-repair notice to the manufacturer.

If the issue remains, file with the NJ Lemon Law Unit at njconsumeraffairs.gov/lem or consult a NJ lemon‑law attorney to pursue a refund or replacement for your 2023 Lucid Air.